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Cromiva Acting Studio
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Terms and Conditions

Last Updated: October 15, 2025

1. General Information

Welcome to the Cromiva Acting Studio website. By accessing and using this website, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, we recommend that you do not use our services.

1.1 Studio Information

  • Trade name: Cromiva Acting Studio
  • Address: Pl. de la Fuensanta, 21, 28934 Móstoles, Madrid, Spain
  • Phone: +34 786 477 395
  • Email: [email protected]

2. Enrollment and Fees

2.1 Enrollment Process

Enrollments can be made through our website, by phone, or by email. All enrollments are subject to availability and confirmation by the studio. We reserve the right to assess student readiness for advanced programs through interviews or auditions.

2.2 Tuition and Fees

Tuition rates shown on our website are expressed in euros and include VAT. Applicable taxes are included in the final price shown. Rates may vary depending on program type, duration, and enrollment timing (early bird rates, etc.).

2.3 Payment Methods

We accept major credit and debit cards, and bank transfers. Payment may be required at enrollment or through payment plans, depending on the program selected. Full payment details will be provided upon enrollment confirmation.

3. Studio Policies

3.1 Class Schedule

  • Studio hours: Tuesday-Thursday 5:00 PM - 10:00 PM, Friday-Saturday 5:00 PM - 11:00 PM, Sunday 11:00 AM - 9:00 PM
  • Monday: Closed
  • Students must arrive on time for classes; repeated lateness may result in removal from the program
  • Make-up classes may be available for excused absences (subject to availability)

3.2 Cancellations

Cancellation policies vary by enrollment type. Please review specific details when completing your enrollment. For more information, see our Refund Policy.

3.3 Attendance

Regular attendance is required. Missing more than 20% of classes may result in removal from the program without refund. Students must notify the studio in advance of any absences.

4. Student Conduct

4.1 Code of Conduct

Students must maintain respectful behavior toward other students, instructors, and studio facilities. We reserve the right to immediately dismiss any student whose behavior we deem unacceptable, without right to refund. This includes but is not limited to:

  • Harassment, bullying, or discrimination of any kind
  • Disruptive behavior in class
  • Substance abuse on studio premises
  • Failure to follow instructor directions

4.2 Damage to Property

Students are responsible for any damage caused to studio facilities or equipment during their enrollment. Charges will be assessed for repair or replacement costs.

4.3 Dress Code

Students must wear appropriate clothing for physical movement and exercise. Specific requirements will be communicated at enrollment. Footwear appropriate for dance/movement work is required.

5. Health and Safety

5.1 Physical Activity

Acting training involves physical activity. Students should disclose any medical conditions that may affect their ability to participate safely. The studio is not responsible for injuries resulting from failure to disclose relevant medical information.

5.2 Minors

Students under 18 must have parental or guardian consent to enroll. Parents/guardians are responsible for ensuring minors' safe arrival and departure from the studio.

6. Intellectual Property and Recording

6.1 Student Work

Students retain rights to their own creative work and performances. However, class exercises and techniques taught remain the intellectual property of Cromiva Acting Studio and its instructors.

6.2 Recording Policy

Recording of classes (audio or video) is prohibited without explicit written permission from the instructor and all students present. Unauthorized recording may result in immediate dismissal without refund.

6.3 Studio Use of Student Images

The studio may photograph or record classes and performances for educational or promotional purposes. Students will sign a separate media release form indicating their consent preferences. Students may opt out of promotional use while still allowing educational documentation.

7. Studio Liability

7.1 Personal Belongings

The studio is not responsible for loss, theft, or damage to personal belongings, money, or valuables left on premises. We recommend not bringing valuables to class.

7.2 Limitation of Liability

Our liability is limited to the tuition paid for the program, except in cases of gross negligence or willful misconduct on our part. The studio does not guarantee employment, agent representation, or specific career outcomes.

7.3 Industry Connections

While we facilitate connections with industry professionals, we cannot guarantee auditions, callbacks, or employment opportunities. All such opportunities are at the discretion of third-party professionals.

8. Website Use

8.1 Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Cromiva Acting Studio or its content providers and is protected by intellectual property laws.

8.2 Permitted Use

This website is for your personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works from the content without our prior written consent.

9. Privacy and Data Protection

The processing of your personal data is governed by our Privacy Policy, which complies with the European Union's General Data Protection Regulation (GDPR).

10. Program Changes

We reserve the right to:

  • Modify course curriculum to improve quality or reflect industry changes
  • Substitute instructors when necessary
  • Cancel classes due to insufficient enrollment (with full refund)
  • Adjust class schedules with reasonable notice

11. Professional Boundaries

All interactions between students and instructors must maintain professional boundaries. Any romantic or inappropriate relationships between students and instructors are strictly prohibited and will result in immediate termination of the instructor's contract and/or student's enrollment.

12. Modifications

We reserve the right to modify these terms and conditions at any time. Modifications will take effect immediately upon publication on the website. It is your responsibility to review these terms periodically.

13. Applicable Law and Jurisdiction

These terms and conditions are governed by the laws of Spain. Any dispute arising in connection with these terms will be subject to the exclusive jurisdiction of the courts of Madrid, Spain.

14. Contact

If you have any questions about these terms and conditions, you can contact us:

  • By email: [email protected]
  • By phone: +34 786 477 395
  • By mail: Pl. de la Fuensanta, 21, 28934 Móstoles, Madrid, Spain
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Cromiva Acting Studio

Redefining actor training in Madrid since 2019.

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Contact

  • Pl. de la Fuensanta, 21
    28934 Móstoles, Madrid
  • +34 786 477 395
  • [email protected]

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